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Lexicon
- ACT (Access, Credibility, Trust)
- Activity-Based Management (ABM) -
- ADA (Americans with Disabilities Act) -
- ADDIE (Analysis, Design, Development, Implementation & Evaluation) -
- Agility -
- AHRD (Accademy of Human Resource
Development)
- Anatomy of Performance (AOP) -
- Apprceiative Inquiry -
- APQC -
- ASTD (American Society for Training & Development) -
- Balanced Scorecard -
- Business Process Management (BPM) -
- Causal Loop Diagram (CLD) -
- Certified Performance Technologist (CPT) -
- Capability -
- Capacity -
- Chargeback -
- CMMI -
- Community of Practice (CoP) -
- CPLP Cert -
- Critical Chain -
- Critical Path -
- Critical Success Factor -
- Continuous Process Improvement (CPI) -
- Customer Relationship Management (CRM) -
- Cynefin Framework -
- Design of Experiments (DOE) -
- DMAIC (Define, Measure, Analyze, Improve, & Control) -
- Effectiveness -
- Efficiency -
- Emotionla Intelligence (EQ) -
- Enterprise Resource Planning (ERP) - Relate to MRP
- Exemplar -
- Front End Analysis (FEA) -
- Gilbert Behavior Engineering Model -
- Governance -
- GRC (Governance, Risk, Compliance) -
- Human Performance Improvement (HPI) -
- Human Performance Technology (HPT) -
- Human Resource Development (HRD) -
- Institure for Corporate Productivity -
- Intellectual Capital -
- ISO 9000 -
- IT (Information Technology) -
- ISPI -
- Job Aid
- Job Design -
- Just-in-Time (JIT) -
- Kaizen -
- Key Performance Indicator (KPI) -
- Knowledge Management -
- Language of Work -
- Lean -
- Methodology -
- MIKE (Motivationm, Incentives, Knowledge/Skills, Environment)
- National Society of Performance & Instruction (NSPI) -
- OD (Organizational Development) -
- ODN (Organizational Development Network)
-
- On the Job Training (OJT) -
- OSHA -
- PDCA (Plan, Do, Check, Act) Cycle -
- Performance Intervention -
- PERT
(Project Evaluation & Review Tecgghnique)
- Project Management -
- Reengineering -
- Retention
-
- ROI -
- Root Cause -
- Silo -
- Six Sigma -
- SME -
- Strategy Map -
- Succession Planning -
- Supply Chain -
- SWOT (Strengths, Weaknesses,
Opportunities, Threats) -
- Systems Thinking -
- Taylorism -
- Theory of Constraints (TOC) -
- Top line -
- Total Quality Management (TQM) -
- TRIZ (Theory of Inventive
Problem Solving) -
- Turnover -
- Utilization -
- Value Chain -
- Virtual Teams (Also Called Distributed Teams) -
- VOC (Voice of the Customer)
- WIIFM (Whats in it for Me)
Copyright
2007-2011. Seattle Chapter
- International Society for Performance
Improvement. All rights reserved.